Manual 5 Elements for Creating a Culture of Listening (The Listening to Life Series Book 2)

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While more than two-thirds of all organisations conduct annual employee engagement surveys, it has now become clear that we need a new approach. These surveys are typically expensive to run, the data rapidly goes out of date, results are hard to understand, and managers rarely know how to take action on the findings. Well, the world has changed. Our recent research shows that more than 20 per cent of companies are experimenting with continuous or frequent pulse surveys. Our conversations show this market is going through a radical change. The concept of a survey-based approach to understanding how employees feel rapidly is being replaced.

Nor can you allow yourself to get bored, and lose focus on what the other person is saying. If you're finding it particularly difficult to concentrate on what someone is saying, try repeating his or her words mentally as he says them — this will reinforce his message and help you to stay focused. To enhance your listening skills, you need to let the other person know that you are listening to what she is saying. To understand the importance of this, ask yourself if you've ever been engaged in a conversation when you wondered if the other person was listening to what you were saying.

You wonder if your message is getting across, or if it's even worthwhile continuing to speak.


It feels like talking to a brick wall and it's something you want to avoid. You can learn another communication skills, like this, by joining the Mind Tools Club. Acknowledgement can be something as simple as a nod of the head or a simple "uh huh. Using body language and other signs to acknowledge you are listening can also help you to pay attention. Try to respond to the speaker in a way that will encourage him to continue speaking, so that you can get the information that you need.

While nodding and "uh huhing" says you're interested, an occasional question or comment to recap what has been said also communicates that you are listening and understanding his message. Be aware that active listening can give others the impression that you agree with them even if you don't. There are five key active listening techniques you can use to help you become a more effective listener:. Give the speaker your undivided attention, and acknowledge the message. Recognize that non-verbal communication also "speaks" loudly. Our personal filters, assumptions, judgments, and beliefs can distort what we hear.

As a listener, your role is to understand what is being said. This may require you to reflect on what is being said and to ask questions. If you find yourself responding emotionally to what someone said, say so. And ask for more information: "I may not be understanding you correctly, and I find myself taking what you said personally. What I thought you just said is XXX. Is that what you meant? Interrupting is a waste of time. It frustrates the speaker and limits full understanding of the message.

Active listening is designed to encourage respect and understanding. You are gaining information and perspective. It provides resources for students of all ages. Its math section comes recommended by our readers. Wolfram MathWorld : Bills itself as the web's most extensive mathematical resource. Classics for Kids : Introduces elementary and middle school children to classical music in a fun and entertaining way. Carefully researched and commercial free.

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Gives you access to 17, songs. More details here.

How to speak so that people want to listen - Julian Treasure

India, Corsica, China, Cuba, Iran, Brazil, Mozambique, Turkey -- they're all represented in this eclectic collection of indigenous music. Philosophy for Kids! It also uses children's stories to introduce students to philosophical questions. Ask an Astronomer : In video format, scientists answer questions about the universe. For example, where is the center of the universe?

What is intrinsic to the CEO’s job?

What happens when galaxies collide? From the University of Illinois. BuiltByKids : Encourages next generation of makers to tackle the do-it-yourself projects of their dreams. Engineering very Chemistry Activities for Kids : Features chemistry demonstrations, crafts, and projects that are suitable for kids. Some activities require adult supervision. Digital Universe Atlas : Developed by the American Museum of Natural History's Hayden Planetarium, with support from NASA, this digital atlas makes available the most complete and accurate 3D atlas of the Universe from the local solar neighborhood out to the edge of the observable Universe.

Download it for free! Dynamic Periodic Table : An interactive Web 2. Impact Earth! You can customize the size and speed of the incoming object, among other items. Created by NASA. Produced by the American Physical Society. Robotics is a great way to get kids excited about science, technology, engineering, and math. Science Kids : Provides educational resources for teachers and parents to help make science fun and engaging for kids. Features fun activities, facts, projects and experiments that promote a desire amongst kids to learn more about science and technology.

Science News for Kids : Helps kids middle school and above stay up-to-date on scientific trends. Provides crisp, concise coverage of all fields of science daily. The Web site provides access to course content and activities developed by leading scientists and researchers in the field. The site is divided into a K-6 section and a grades section. Codecademy : This venture gives students the ability to take free computer science lessons online.

Computer Science Courses from Great Universities : The more advanced student can watch lectures from computer science courses presented at great universities. This innovative reading experience has been adapted from the book The Aesop for Children , and includes outstanding drawings by Milo Winter, a noted illustrator. Cosmic Discoveries is the first app to collect nearly 1, stunning astronomic images.

All words are accompanied by images and pronounced for you by native speakers. Each detailed structure comes with information on functions, disorders, brain damage, case studies, and links to modern research. Use your touch screen to rotate and zoom around 29 interactive structures. A good dictionary in your pocket. Touch the views and control the planet with your finger.

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  • EduCreations : This app will turn your iPad into a whiteboard where you can do screencasting. Evernote : A handy app for taking notes. Exoplanet : This app offers a comprehensive visual database of all known exoplanets planets orbiting other stars discovered so far. It is frequently updated as new discoveries are confirmed. The highly-rated app allows you to easily create and study flashcards without the hassle of having to buy and write on actual note cards. Fotopedia offers a number of other great apps related to foreign travel here.

    Gene Screen also provides information on some recessive genetic diseases and genetic screening programs. Users can zoom in and out, and switch various layers such as constellations, planets, grids, and deep sky objects. Users can also determine the locations of planets and stars relative to their own current locations. Louvre Museum : From the most important museum in Paris, this app provides a virtual tour of the Louvre's galleries and lets users check out the works of everyone from DaVinci to Michelangelo.

    The app gets you up close and personal with paintings, drawings, prints, sculptures, and even the French Crown Jewels. Molecules : An app for viewing three-dimensional renderings of molecules and manipulating them using your fingers.

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    You can rotate the molecules by moving your finger across the display, zoom in or out by using two-finger pinch gestures, or pan the molecule by moving two fingers across the screen at once. The introductory level is free, although more advanced levels require paying for the app.

    Moon : The perfect resource to help students learn about the moon. Moon Globe : This free app puts the moon in your pocket with 3D graphics and touch screen navigation.

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    It will teach you to recognize species by pictures. Provides access to 1,, species pages and 1,, pictures. NASA : Discover a wealth of great space travel information on this free app.